Innovative Research Award
Karol Krawczyk
University of Technology in Kielce, Poland
Karol Krawczyk is an academic researcher affiliated with the University of Technology in Kielce, Poland, whose documented research profile is associated with engineering surveying and applied decision-making. The research theme considered for the Innovative Research Award concerns the selection of after-sales service providers for complex products using a game-based matching framework. Such research addresses the structured comparison of service-provider capabilities and the coordination of requirements between organizations involved in complex product support systems. The available bibliographic profile records three documents, one citation, and an h-index of 1 in the supplied Scopus information. [1]
Abstract
The research theme associated with Karol Krawczyk examines the problem of selecting an after-sales provider for complex products through a game-based matching framework. After-sales support for complex products can involve multiple technical, organizational, and service requirements, making provider selection a multidimensional decision problem. A matching framework can be used to represent compatibility between the requirements of a product or customer and the capabilities of potential service providers. The incorporation of game-based reasoning provides a structured perspective for considering the interactions among participating decision makers rather than treating provider selection solely as an independent ranking exercise. The subject is relevant to engineering management, industrial service systems, supplier evaluation, and engineering surveying-related decision processes. Multi-criteria decision-making methods are commonly used to organize complex alternatives according to defined criteria and decision-maker priorities. [2]
Keywords
After-sales service; complex products; provider selection; game theory; matching framework; engineering surveying; supplier evaluation; decision support; service systems; multi-criteria decision-making.
Introduction
After-sales services form an important part of the life cycle of complex products because product value can depend not only on initial acquisition but also on maintenance, technical assistance, repair, replacement, and continuing operational support. Selecting a suitable service provider therefore requires consideration of several factors simultaneously, including technical capabilities, resource availability, responsiveness, compatibility with product requirements, and organizational capacity.
The selection problem becomes more complex when different participants have different requirements or preferences. A game-based matching perspective can represent these interactions and provide a framework for examining compatibility between service demand and provider capabilities. The use of structured decision models is consistent with established research in multi-criteria decision analysis, where complex alternatives are evaluated through explicitly defined criteria and hierarchical relationships. [2]
Research Profile
The supplied researcher information identifies Karol Krawczyk with the University of Technology in Kielce, Poland, and associates the research profile with the subject area of engineering surveying. The Scopus Author ID provided for the profile is 57205726637. The supplied bibliometric information records three documents, one citation, and an h-index of 1. [1]
The research theme on after-sales provider selection connects engineering-oriented analysis with organizational decision support. Its focus on matching service requirements with provider capabilities can be situated within broader research on supplier selection, service management, engineering systems, and multi-criteria decision-making.
- Researcher: Karol Krawczyk
- Institution: University of Technology in Kielce
- Country: Poland
- Research subject: Engineering Surveying
- Scopus Author ID: 57205726637
- ORCID: 0000-0003-3730-1192
Research Contributions
The research topic, described as “Selecting after-sales provider of complex product based on game and matching framework,” addresses provider selection as an interaction and compatibility problem. Rather than viewing a service provider only as an isolated alternative, the framework can consider relationships between requirements, provider capabilities, and the interests of participating entities.
A matching framework can support the identification of provider alternatives that correspond to specified service requirements. Game-based reasoning can additionally provide a way of representing strategic interactions among participants. Such an approach is potentially relevant where service delivery involves several stakeholders whose objectives are related but not necessarily identical.
From an engineering decision-support perspective, the research theme contributes to the methodological discussion surrounding structured provider evaluation. Multi-criteria approaches have long been applied to problems in which alternatives must be assessed against several criteria, including technical and organizational considerations. The analytical hierarchy process, for example, provides a formal structure for decomposing complex decision problems into criteria and alternatives. [2]
Publications
The supplied Scopus profile records three documents associated with the researcher and one citation at the time represented by the provided information. [1] The specific bibliographic details of all three documents were not supplied in the source information for this article; therefore, individual publication titles, publication years, journal names, and DOI identifiers are not inferred here.
The identified research topic concerning after-sales provider selection represents the principal research theme documented for this recognition article. For formal bibliographic verification, the Scopus author record and ORCID profile should be consulted directly.
Research Impact
The practical relevance of research on after-sales provider selection lies in supporting organizations that must maintain complex products throughout their operational life cycles. Provider selection can affect service continuity, maintenance coordination, technical support, and the allocation of organizational resources. A structured matching approach may assist decision makers in making these relationships more explicit.
The documented bibliometric indicators supplied for this profile are relatively limited in scale, with three documents, one citation, and an h-index of 1. These indicators describe the supplied indexed record and should not be interpreted independently as a comprehensive measure of the methodological or practical significance of an individual research contribution. [1]
Award Suitability
The Innovative Research Award recognizes research themes that demonstrate a structured approach to addressing an identifiable academic or applied problem. Based on the information supplied for this article, Karol Krawczyk’s research topic presents a defined methodological problem involving the selection of after-sales providers for complex products and proposes the use of game-based and matching concepts as part of the analytical framework.
The topic can be considered relevant to innovation-oriented academic recognition because it combines provider-selection analysis with an interaction-based framework. The suitability of a nomination should ultimately be determined through the award’s formal evaluation process, including verification of the research record, originality, methodological quality, supporting publications, and relevance to the stated award criteria.
- Defined research problem involving after-sales provider selection.
- Application of game-based reasoning to an engineering decision context.
- Use of a matching perspective to examine compatibility between requirements and provider capabilities.
- Potential relevance to engineering management and service-system decision support.
- Documented scholarly identity through Scopus and ORCID profiles.
Conclusion
Karol Krawczyk’s documented research profile is associated with the University of Technology in Kielce and the subject area of engineering surveying. The identified research theme, involving the selection of after-sales providers for complex products through a game and matching framework, addresses a practical engineering decision problem involving multiple requirements and interacting participants. The approach connects provider evaluation with structured decision analysis and offers a framework for considering compatibility between service needs and provider capabilities. The supplied Scopus and ORCID identifiers provide established routes for further verification of the research record. [1] [3]
External Links
References
- Elsevier. (n.d.). Scopus author details: Karol Krawczyk, Author ID 57205726637. Scopus.https://www.scopus.com/authid/detail.uri?authorId=57205726637
- Saaty, T. L. (1986). Axiomatic foundation of the analytic hierarchy process. Management Science, 32(7), 841–855.DOI: https://doi.org/10.1287/mnsc.32.7.841
- ORCID. (n.d.). Karol Krawczyk ORCID record. ORCID.https://orcid.org/0000-0003-3730-1192
- International Academic Achievements & Awards. (n.d.). Academic recognition and award information.https://academicachievements.org